Billing & Credits

Flow Chat is currently in open beta. The Insider plan is free and includes 100 conversations per month.

How Credits Work


Open Beta

Everyone who signs up during open beta gets the Insider plan free: 100 conversations per month with all features. No credit card is required.


Paid Plans — Coming Soon

Starter (£19/month), Pro (£49/month), and Business (£99/month) are planned for higher conversation volumes after beta. They are not currently for sale. Visit our pricing page for the latest status.


Top-Up Credits

Need more credits outside your plan? You can purchase additional credits anytime:

  1. Go to Billing in your dashboard
  2. Click "Top Up Credits"
  3. Enter the amount
  4. Complete payment

Viewing Usage

Track your usage in the dashboard:


FAQ

Q: What happens if I run out of credits? A: The widget will continue to load, but the AI won't be able to respond to messages until you top up credits or your subscription renews.

Q: Do credits roll over? A: Yes, unused credits carry over month to month.

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