Flow Chat for Service Businesses

Answer routine questions and turn website visitors into appointments — even when your team is busy or offline. Built for salons, consultants, and clinics that get the same “are you open / can I book / what’s included?” messages every day.

The problem

When staff are with clients, after hours, or on leave, website visitors bounce or email into a backlog. Phone tag for simple bookings burns time you billed for service work — not admin.

How Flow Chat helps

  1. Knowledge base — Train the assistant on documents, URLs, and text (PDF, DOCX, TXT, MD; URL indexing for single pages; paste FAQs). Powered by RAG so answers stay closer to your content. See knowledge base docs.
  2. Calendar booking — AI checks availability and books appointments. Syncs with Google Calendar and Apple Calendar / iCloud. Configurable working hours, buffers, confirmation emails. See calendar docs.
  3. Lead capture — Built-in contact capture plus AI-generated chat summaries to your inbox.
  4. Embed — One-line widget embed; brand colours, greetings, AI personality. Domain-locked API keys.

Setup sketch

  1. Join the beta → create account (register)
  2. Create a widget and match appearance
  3. Add knowledge (docs / URLs / text)
  4. Connect Google or Apple calendar
  5. Embed and go live

Detail: Getting started.

Who it’s for

Salons, clinics, consultants, and similar appointment-led service businesses that want 24/7 Q&A + booking without a heavy helpdesk stack.

Open beta

Insider plan free: 100 conversations/month, all features, no credit card.

Join the Beta · Pricing · Getting started

More verticals: All use cases · Appointment booking · Lead capture · E-commerce · SaaS & Tech · Flow Chat vs Tidio · Flow Chat vs Intercom · Flow Chat vs Crisp · Flow Chat vs Calendly